Click a switch under Device Name for which you want to perform diagnostic test. The dashboard context for the switch is displayed. Under Analyze > Tools, click Network Check. core SW (4500) -> Desk Switch (2960) Since everything before that is less than or equal 1ms which is acceptable LAN performance right? Can we do a 'show interface' on the 4500 and the 2960 for the interfaces which connect them together please? Please rate useful posts and remember to mark any. ICMP is an error reporting protocol. It is used by network devices such as routers, to send error messages and operational information to the source IP address when network problems prevent delivery of IP packets. echo packets to the IP address of the selected switch to check for latency issues. Why? Our school district has A/V devices in every classroom. 0 trunk port enabled for vlan 103 able to ping access switch Access switch management vlan 192.